Does Your Small Business Need Help Reducing Support Costs?
PCs with Intel® vPro™ technology, combined with services from your Managed Service Provider (MSP), can provide big-business IT on a small-business budget, including comprehensive, PC maintenance and support, 24/7 security and remote management, and the potential for significant cost savings for your business.
Accounting Firm Delivers Better Customer Service
Binstock, Rubin uses Intel vPro technology-based laptops to deliver large-firm capabilities while maintaining small-firm levels of personal service. Laptop mobility allows them to spend more time at customers' sites. Intel vPro technology’s remote manageability reduces their PC downtime 20%, increasing staff productivity and allowing them to bill more hours.
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Government
Outsourcing IT Improves Citizen Services
Grant County's IT infrastructure is managed by Nex-Tech and includes Intel vPro technology-based PCs. Better remote capabilities mean much faster problem resolution: the county's average downtime per PC per month has decreased from 30 minutes to 2 minutes. More predictable costs from Nex-Tech's managed services make budgeting more effective.
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Deploying PCs with Intel® vPro™ Technology to Improve Uptime and Reduce Costs
The Town of Winchester is a municipality that manages services such as police, fire, dispatch, water, and roads. One person managed the IT infrastructure and help desk services. Overwhelmed, they outsourced to an IT service provider and deployed PCs with Intel vPro technology. With “anytime” access to Winchester's PCs, the service provider was able to remotely manage the system with minimal user participation, allowing the employees of the township to manage the town…not the computer system, saving time, energy, and money.
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Healthcare
Outsourced IT Drives Better Patient Care
At Raleigh Pediatric Associates (RPA), all doctors and nurses use a mobile PC to deliver care; so fast problem resolution and uptime are critical. Intel vPro technology-based PCs reduce downtime by 25%. Remote power management made possible by Intel vPro technology is saving RPA $210 per year per PC on energy costs.
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Build Better Client Services with Improved IT
Elizabeth Seton Pediatric Center turned to VISN IT to manage their technology. VISN IT used PCs with Intel® Core™2 processors with vPro™ technology, which enabled them to manage their PCs remotely and proactively. VISN IT’s management of the Pediatric Center’s network and PCs ensured a robust IT function that meets their client service needs.
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Using Intel® vPro™ Technology to Keep PCs Available Virtually Anytime
Midwest Eye Consultants has 26 sites across Indiana, some of which take up to 3 hours to travel to, creating a lot of travel costs. Their service provider recommended using with Intel® Core™2 processors with vPro™ technology to make their system easier to remotely manage and secure. Midwest Eye Consultants are now confident that their PCs are patched, powered up, and available, while significantly reducing travel costs.
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Services
masterIT Delivers Complete IT Outsourcing for Small and Medium Businesses
CB Richard Ellis Memphis is dependent on their technology to drive sales and keep multiple remote offices connected. They’ve found that by outsourcing their IT to an IT services provider and deploying PCs based on Intel vPro technology, they get more IT capabilities and greater productivity at a lower overall cost.
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Making IT Work Better for Services-Centric Businesses
Helpmates Staffing Services uses Intel® vPro™ technology-based PCs to reduce cost and downtime. Advanced remote management capabilities allow their MSP, Dempsey Bluevar, to reduce hardware problem resolution times by 75% and software problem resolution times by 50%. After-hours power down can save $150 per PC per year in energy costs.
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Intel® vPro™ Technology Enables Transparent Service and Improves User Uptime
BestRentNJ.com, a major home builder and property manager, is committed to remote management to leverage their IT resources. With the help of their full-service IT partner, they have benefited from the hardware-based capabilities of Intel® vPro™ technology to help reduce user downtime, lower power consumption, and make their geographically distributed company work and feel like a single virtual office.
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Better IT Functions While Lowering Annual IT Costs
Lipscomb & Pitts, a large privately held insurance agency, realized their computer system wasn't growing as fast as the company. They outsourced their services to a leading IT service provider to overhaul their entire IT infrastructure and eventually manage all of their IT functions. The solution included the remote management capabilities of Intel® vPro™ technology to give Lipscomb & Pitts the energy-efficient PC performance they needed to run demanding business applications and lower overall operating costs.
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Engineering
Improving the Performance of IT Functions While Lowering Cost
Aspen-Banner Engineering realized it was becoming difficult to maintain the office productivity applications and the network at the same time. They outsourced all their IT functions to a service provider who implemented PCs with Intel® vPro™ technology, which allowed them to proactively prevent many issues and resolve problems much more quickly. Aspen-Banner can now focus on their business rather than on their IT.
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Construction
Commercial Builder Outsources IT
Wall Systems needs to minimize capital outlays and overhead. They’ve combined Dell OptiPlex* PCs with Intel® vPro™ technology with managed services to improve business capabilities and lower cost through remote, proactive system management. Intel vPro technology-based systems mean less disruptive downtime, lower repair costs, and better system performance.
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Distributor
Maintaining Excellent Customer Service by Letting MSP Manage Their IT
RHI Supply turned to Corporate Technologies to take complete responsibility for their computer infrastructure. Corporate Technologies' Technology Advantage service used PCs based on Intel® vPro™ technology, which enabled them to manage RHI Supply's PCs remotely and proactively. The bottom line was that RHI Supply workflows were improved and their ability to serve customers was maximized.
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Transportation
Enabling Extreme Customer Service
In transportation services, SOS Global Express delivers services that others can't. That requires flexible, reliable mobile PCs that can be managed remotely. Base 2 Information Technologies manages SOS Global's Intel® vPro™ technology-based PCs to deliver better mobile performance with 94% less downtime. In addition, the energy efficiency of these tablet PCs saves $170 in energy cost per PC per year.
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Manufacturing
Deploying PCs with Intel® vPro™ Technology to Keep PCs Working, Reduce Interruptions, and Improve Sales
Lewis Electric Motor Repair, a highly competitive industrial leader in industrial electric motor repair, deployed PCs with Intel® Core™2 processors with vPro™ technology to make it easier for their service provider save the company time and money. They were impressed with how well the remote management and security capabilities of Intel vPro technology enabled the PCs to be more available, allowing the company sees faster service and an 80% drop in maintenance and repair visits.
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